instructions
If you have registered for the self-service portal, you will need to update your security questions. Here's how:
- Log on to theself-service portal (www.workplace.randstad.com).
- Add your security questions and answers by clicking on "My System Profile," then "Change or set up forgotten password help."
- While you're there, make sure the rest of your information is accurate.
If you do not register forself-service and/or set up your security questions by January 21, 2022, we will email your W-2 by January 31, 2022 to the email address we have on file for you.
automated phone system
Starting January 31, you may also use Randstad’s Automated Phone System (IVR) and avoid long phone wait times to request a W-2 emailed or mailed to you by following these steps:
- Calling 1-877-601-7453.
- When prompted, enter your social security number and date of birth.
- Follow the prompts for W-2.
- Select email or mail (24 hours for email and 5-7 days for mail).
It's that easy!
get in touch
If you have any questions or experience any technical difficulties with the site, please contact the Randstad Support Center at 877-601-7453.