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MultiCare Good Samaritan Hospital amenities
MultiCare Good Samaritan Hospital offers a number of amenities in order to help our patients and their visitors be as comfortable as possible.
Your room
Your room assignment is based on your diagnosis and the bed availability on the day of your admission. We try to accommodate all patients’ needs. Please speak to your nurse if there are concerns about your room assignment.
Your hospital bed
Hospital beds are electrically operated. The staff will show you how to work your bed properly. Your hospital bed is probably higher and narrower than your bed at home, and includes bedside rails for your protection. The rails may be raised for your safety or at your request, if you’re resting, recovering from surgery or taking certain medications.Calling your nurse
An electronic button to call your nurse is located at your bedside. When you press the button, the nursing station is alerted that you need assistance and a light flashes above your door. A staff member may talk to you via intercom and will respond to your request as soon as possible.Pain relief
Your pain relief is a top priority for us, and our health care teams continuously check for signs and symptoms of pain. We will ask you to rate your pain on a scale of 0 – 10 and ask what your wishes are around pain relief. Some patients are unable to communicate verbally or describe their pain and may show discomfort with facial expression or grimacing. If you believe your loved one is in pain, please inform the RN coordinating his/her care.Room temperature
All rooms in the hospital are centrally heated and air-conditioned. If your room temperature is not comfortable, please notify the nursing staff. A thermostat is located in each room for your personal comfort. If you are sharing a room, please be considerate of others when adjusting thermostats.Telephones
Telephones are provided in each inpatient room. Phone use may be restricted in the intensive care unit. Patients may receive calls in their rooms from 7am to 8pm unless alternate arrangements have been made through the operator. Local calls may be made at any time from the room by dialing 9 and the number. Long distance and toll calls can be made at any time by dialing 9 and then 0 and then the number. Long distance calls cannot be charged to your room. You can make a credit card call or charge a long distance call back to your home number. Your family and friends can call you in your room by dialing the main hospital number, 253-697-4000, and asking the operator to connect the call.Television
TVs with cable are provided free of charge in each room, except in the intensive care unit. We ask that you keep the volume low and turn off your television at bedtime so that others may sleep.Other amenities
Flowers and gifts
Flowers and gifts are delivered to your room upon arrival at the hospital. The Main Gift Shop is open:
Monday – Thursday, 9am to 7pm
Friday, 9am to 5pm
Saturday, 10am to 4pm
Sunday, noon to 4pmThe direct line to the Main Gift Shop is 253-697-1900.
Highly fragrant flowers can cause life-threatening allergic reactions in some people. Please do not bring flowers such as lilies and eucalyptus into the hospital.
Cafeteria
Visitors and other guests are welcome to dine at the hospital cafeteria, Café Sam, which offers complete food services. Located on Level 1, the cafeteria serves breakfast from 6:30 to 10am, lunch from 11am to 2pm, and dinner from 4 to 6:30pm.Chaplain services
Through Pastoral Care, the services of the hospital chaplains are available to you or members of your family. A chaplain is in the hospital on weekdays from 8am to 4:30pm. If you would like a visit from a chaplain, please inform your nurse. In addition, pastoral care is available on an on-call basis at night or on weekends. Many patients want the support of their own church’s pastor. If this is the case, Good Samaritan’s chaplains can notify your pastor of your request. Any hospital staff member can contact a Chaplain. Our Chaplains are available to respond immediately to emergencies 24 hours a day.Chaplain Dorothy Prybylski
Program Director, Chaplain Services
MultiCare Health System
[emailprotected]
253-697-1781Rev. Greg Nealon
ACPE Associate Supervisor
MultiCare Health System
[emailprotected]
253-697-1788Gift shop
Monday – Friday: 9am – 4pm
Saturday: 12pm – 4pm
Phone: 253-697-1900Visit the Good Samaritan online gift shop
Gift Shop Manager: Stacie Brown at [emailprotected]
Information desk
The Information Desk is located at the first floor main entrance and lobby. Staff and volunteers are available to help locate patients, staff and departments. Information about buses, taxis, and other transportation is available. They also will locate and/or provide wheelchairs if needed.
Internet
Free, wireless Internet access is available for use throughout the hospital. You must accept MultiCare’s terms and conditions for use before being able to connect. Open a browser window from your computer, tablet or mobile device in order to read and accept these terms.Mail
Incoming mail will be delivered each day, except Saturdays, Sundays and holidays. Outgoing mail is picked up each afternoon. Contact your nurse to send outgoing mail.Notary public
For the services of a notary public, contact your nurse.Smoking
We are proud that Good Samaritan Hospital is a smoke-free facility. Smoking is strictly prohibited throughout the hospital and on hospital grounds for the protection of our patients and staff.Room service
Food and Nutrition Services room service
Patients asked and Nutrition Services answered. All Good Samaritan Hospital patients dine in style with Chef’s Creations, a complete meal order service designed with patients in mind.
Feeding patient satisfaction
- The patient has control of their meal times and choices, based on how they feel at the time of ordering.
- Patients receive personalized attention by a Call Center Representative who will take the patient’s order.
- Delivery in 45 minutes or less from the time the order is received.
- Patient’s guests may order Room Service for a small fee. Patients simply ask their Host for details.
The process
- The doctor orders a diet for the patient.
- The Host will visit each patient after admission or after a diet change to present the Room Service Menu that is appropriate for the diet order.
- The Host explains the meal order process and determines whether or not the patient will require special assistance. All assistance needs are recorded to assure attention at each meal.
- The patients order what they want from a restaurant style menu when they desire a meal. Room Service meals will be available from 6:30 am to 7 pm daily.
The Room Service EXCLUSIVE telephone extension is 697-2011. Call Center Representatives will be available from 6:30 am to 7pm to take orders and to assist patients.
Vending machines with snacks and beverages are located across the hall from the cafeteria on Level 1, near the Emergency Department on Level 2 and near the Family Birth Center lobby.
