Norton Healthcare hiring EHR Technician, Telecom Agent, 2p-10:30p in Louisville, KY | LinkedIn (2024)
EHR Technician, Telecom Agent, 2p-10:30p
Norton HealthcareLouisville, KY
Norton Healthcare Louisville, KY
1 month ago
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ResponsibilitiesElectronic Health Records Tech completes a variety of tasks associated with the collecting, assessing and processing of patient documentation. The work done by the Electronic Health Records Tech contributes to overall patient safety, revenue cycle management and continuous quality improvement initiatives
This is an in office position*
Electronic Health Records Tech Telecom Agent Responsibilities
Announcing codes and pages through Vocera (Hospital communication system), throughout the Norton network of Hospitals
Answering and transferring calls to the appropriate location
Store, retrieve, review, assess, and process health-related information in both paper format and electronic format
Provide customer support and help guide patients through the MyChart app/website
Request medical records to be mailed or faxed to Norton Healthcare and log through Epic (Norton digital medical record system.
Assist patients with connecting to their zoom visits and general troubleshooting
Answer calls from other healthcare entities and release records via request over the phone, Epic, Mail and Fax
QualificationsNo experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to recruitment@nortonhealthcare.org to learn more.
Desired
One year HIM
High School Diploma or GED; Associate Degree
Registered Health Information Technician
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Hospitals and Health Care
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