Associate Help Desk Support Technician - Sioux Falls
Sanford Health Sioux Falls, SD
Sanford Health Sioux Falls, SD
1 month ago
See who Sanford Health has hired for this role
Sanford Health Sioux Falls, SD
1 month ago
See who Sanford Health has hired for this role
- Report this job
Pay found in job post
Retrieved from the description.
Base pay range
$16.50/hr - $26.50/hr
Create Your Career With Us!Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.Facility: Sanford Business Center Building
Location: Sioux Falls, SD
Address: 2200 E Benson Rd, Sioux Falls, SD 57104, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $16.50 - $26.50
Pay Info: Pay starts at $16.50 and increases according to years of applicable experience.
Job SummaryAssociate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees. The help desk is here to serve and support our customers when they need it to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will serve as the first point of contact for Sanford MyChart patients needing login and technical assistance. They will perform password resets and login assistance for all Sanford employees as well as utilize knowledge resources for troubleshooting and escalate unresolved issues to next-level support. Technicians will identify and suggest possible improvements to patient and employee experience and deliver exceptional customer service to all callers. They will engage in on-going training and development (including certification) to prepare them for next-level support and promotional advancement.
QualificationsHigh school diploma or equivalent preferred. Associates’ degree in technology related field strongly preferred.
BenefitsSanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0180670
Job Function: Information Technology
Featured: No
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Sanford Health by 2x
See who you know
Get notified about new Help Desk Support Technician jobs in Sioux Falls, SD.
Sign in to create job alert
Similar jobs
-
Tier I Help Desk
Tier I Help Desk
KBR, Inc.
Sioux Falls, SD
People also viewed
-
Precision Ag Support Center Technician-2nd shift
Precision Ag Support Center Technician-2nd shift
Sioux Falls, SD
Similar Searches
- Information Technology Network Engineer jobs 24,772 open jobs
- Network System Engineer jobs 35,840 open jobs
- Service Desk Agent jobs 52,652 open jobs
- Engineering Apprentice jobs 413 open jobs
- Help Desk Technician jobs 5,545 open jobs
- System Assistant jobs 90,466 open jobs
- Operations Technician jobs 90,265 open jobs
- Shift Lead jobs 180,614 open jobs
- Desktop Engineer jobs 40,001 open jobs
- Leasing Manager jobs 19,267 open jobs
- Information Technology Support Specialist jobs 6,627 open jobs
- Account Representative jobs 189,751 open jobs
- Datacenter Technician jobs 3,118 open jobs
- Support Coordinator jobs 116,792 open jobs
- Bartender jobs 71,593 open jobs
- Archivist jobs 51,032 open jobs
- Information Technology Technician jobs 10,864 open jobs
- Technical Analyst jobs 506,656 open jobs
- Information Technology Support Technician jobs 6,298 open jobs
- Implementation Manager jobs 151,864 open jobs
- Support Technician jobs 69,478 open jobs
- Sales Technician jobs 85,353 open jobs
- Production Coordinator jobs 23,062 open jobs
- Network Engineer jobs 212,288 open jobs
- Technical Consultant jobs 117,491 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More